Returns & Refunds Policy

We want you to love your Found & Worn piece. If you change your mind, here's how returns work.

1. Right to return Under UK distance-selling rules, you have 14 days from delivery to notify us you wish to return an item, and a further 14 days to send it back, for any reason.

2. Condition of returns Items must be returned unused, in the condition they were sent, with all original packaging, dust bags, authenticity cards, and tags included. We may decline a refund or apply a deduction if the item shows signs of use beyond inspection.

3. How to start a return Email hello@foundandworn.co.uk with your order number and reason for return. We'll confirm the return address and process.

4. Return shipping Unless the item is faulty, not as described, or not authentic, return postage is the buyer's responsibility. We recommend using a tracked, insured service, as we cannot issue a refund for items lost in transit back to us.

5. Refunds Once we've received and inspected the returned item, we'll process your refund to the original payment method within 14 days.

6. Faulty, not-as-described, or non-authentic items Contact us within 14 days of delivery. We'll cover return shipping and issue a full refund once confirmed.

Contact: hello@foundandworn.co.uk